Contact support
Email us at support@tryballa.com. Include the email address connected to your Balla account and a short description of what you need help with.
Account deletion
To delete your account, open Balla -> Settings -> Account -> Delete Account. If you cannot access the app or need help, contact support@tryballa.com.
Billing and subscriptions
If Balla enables paid iOS subscriptions or purchases, billing, cancellation, and refunds are managed through your Apple ID subscription settings and Apple's App Store support flow.
App questions
For questions about onboarding, player profiles, progress tracking, video analysis, or account access, email support with a short description of the issue.